Colcord, Oklahoma • Serving Northwest Arkansas (479) 365-0050
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ZABCO TRAILERS

Privacy Policy

How we handle information from our website, quote requests, and Facebook and Instagram lead forms.

Effective date: October 21, 2026

This policy explains how ZABCO Trailers, located at 21573 US Hwy 412, Colcord, Oklahoma 74338, handles personal information connected with this website and inquiries submitted directly to us or through Facebook and Instagram instant forms.

Information you provide

Depending on the form you complete or your conversation with us, we collect your name, phone number, email address, location or ZIP code, trailer interests, what you plan to haul, preferred size, purchase timeline, and other details you choose to provide. Facebook or Instagram may prefill contact information from your profile; you can review it before submitting.

Please do not include Social Security numbers, credit card numbers, bank details, or other sensitive financial information in a quote request, lead form, or message. Financing applications and online payments are handled through the relevant provider's application or checkout.

How we use information

We use inquiry information to respond to your request; discuss trailers, pricing, availability, custom options, delivery, and financing or rent-to-own options; prepare quotes; follow up on your interest; and maintain customer communications. We may also use inquiry and advertising results to understand interest in our trailers and improve our customer service and marketing.

Facebook and Instagram lead forms

When you submit a ZABCO lead form on Facebook or Instagram, Meta makes the information you submit available to ZABCO. We and service providers acting for us use it for the inquiry and follow-up purposes described here. Inquiry details are not provided to unrelated businesses for their own marketing.

Meta separately handles information on its platforms under the Meta Privacy Policy. This notice describes ZABCO's handling of your information after we receive it.

Contact and marketing choices

We may respond through the contact methods you provide, including phone, email, or text, as appropriate to your request and any permissions you give. Submitting an inquiry does not itself provide consent for automated promotional calls or texts. Where separate consent is required, it must be obtained separately; consent to marketing is not a condition of purchase.

You may ask us to stop marketing calls or messages at any time. For marketing emails, use the unsubscribe option when available or contact us. For texts, reply STOP or ask us directly to stop. Message and data rates may apply, and message frequency depends on your inquiry. We may still send necessary responses or transaction-related communications.

Service providers and other disclosures

Information may be handled by providers that help us host and secure the website, deliver forms and email, manage customer inquiries, or support our advertising. Our website quote forms use FormSubmit to deliver requests to our team. Authorized marketing support, including The Best Marketing, may help manage leads on ZABCO's behalf.

When you choose to shop or apply for financing through a linked provider, such as Shopify or a financing or rent-to-own company, that provider collects and handles the information you submit under its own policies. We may share details needed to fulfill your request with your chosen provider, as authorized by you. We may also disclose information when required by law or necessary to address fraud or protect legal rights.

Website activity, cookies, and outside links

Website hosting and security services may process technical information such as IP address, browser or device details, requested pages, and access times, and may use cookies needed to deliver and protect the website. Facebook, Instagram, Shopify, and other linked services may use their own cookies or similar technologies when you use their services. You can manage cookies in your browser and advertising preferences through the relevant platform. Blocking cookies may affect some features.

Other websites and services have their own privacy policies. Review those policies before providing information to them.

Retention and security

Information is retained for purposes such as responding to inquiries, maintaining customer relationships and business records, resolving disputes, and meeting applicable legal requirements. Retention depends on the type of information and the reason it is held. No internet transmission or storage system can be guaranteed completely secure.

Your privacy requests

You may contact us to request access to, correction of, or deletion of the personal information you have provided, or to ask us to stop marketing contact. Depending on where you live and which laws apply, you may have additional privacy rights. We may need to verify your identity before acting on a request. Some records may need to be retained for legal, transaction, or other permitted business purposes.

Children

Our website and lead forms are intended for people shopping for trailers, not children under 13. If you believe a child has provided personal information, contact us so we can review and address it.

Changes to this policy

We may update this policy as our services or practices change. Updates will appear on this page with a revised effective date.

Contact ZABCO Trailers

For privacy questions, requests, or communication preferences, contact us at jaredz@zabcotrailers.com or (479) 365-0050, or write to ZABCO Trailers, 21573 US Hwy 412, Colcord, OK 74338.